POLICY.

  • TERMS AND CONDITIONS
  • POLICY OF PRIVACY
  • POLICY OF SECURITY

 

TERMS AND CONDITIONS OF OUR SERVICE.

These are the Terms and Conditions of the touristic services provided by DORIS DELGADO TRAVEL & REPS. PERU SRL Ltda., MAGICPERU as commercial name, called from now on THE AGENCY and the perso or pesons who purchase the touristic services provided by THE AGENCY, called from now on THE GUEST.

1. THE GUEST, before purchasing the touristic services provided by THE AGENCY, will be accepting automatically the Terms and Conditions as follows:

2. The pictures shown in this website tries to graphic, to illustrate, to give an idea about the quality of the service expected, but they do not represent the exact place. Even though, the service will be under conditions which will be communicated previously to THE GUEST, according to the selected tour pack, to the number of travellers (in case is a group), etc. In few words, the pictures or photographies are referencial only.

3. The pictures containing natural facts, including but not limited to animals, plants, flora and fauna in general, mountains, landscapes, snow scenaries, clear weather, will be appreciated only if the weather conditions allow THE GUEST and THE AGENCY to carry it out.

4. THE AGENCY will give the most accurate and updated infomation through the website http://www.magicperu.biz.

5. When THE GUEST is ready and able to purchase any service from THE AGENCY, THE AGENCY will communicate to THE GUEST by email, telephone, fax or othr way, the final price to be paid (with deadline) and the service details included through a document called CONTRACT.

6. To pay for the respective services, THE GUEST will pay the 50% of the total ammount as a minimum in order to get success with the reservations (bookings), at the latest thirty (30) days before starting with the service. The remaining 50% will be paid 48 hours before starting the service.

7. THE AGENCY will inform about other fees or payments which will not be charged directly from THE AGENCY to THE GUEST, but THE GUEST must know it in order to avoid surprises or hidden fees inquires. Examples: Airport taxes, animal transportations, etc.

8. THE AGENCY recommends the following payment methods: Bank deposit for whoever lives or resides in Peru, online payment through Paypal (email method) or through Credit card (see http://www.paypal.com), Moneygramm or Western Union money sending.

9. THE GUEST aknowledge the Terms and Conditions of PAYPAL in case he decides for making online payments.

10. THE AGENCY must accomplish with the CONTRACT, but reserves the right, and at its sole discretion, to change, cut, modify, replace any visit or cancel it, due to situations that may affect to the welfare of THE GUEST. These situations include, but are not limited to, weather, clouds, strong rains, eartquakes and other natural phenomena, as wll as social phenomena like, and not limited to, revolutions, locks out, and so on.

11. THE AGENCY does not guarantee the reimburse or chargeback, neither total, nor partial, as a result of the item 7 content in this page. Even so, and at its sole discretion, THE AGENCY will try the best to compensate or replace such activity not accomplished within the CONTRACT with any kind of different activity. The compensations include, and are not limited to, one addtional nikght of lodging, invitation to a next tour with discount or free of charge, etc.

12. THE AGENCY will not be responsible for the itineraries changes about the services out of contrl under THE AGENCY, like airline flights, train or buses transportations and so on.

13. THE AGENCY and THE GUEST aknowledge about the offered and puechase services with their conditions and limitations, which is available on the website: http://www.magicperu.biz, or by email.

14. THE GUEST or the Assistant of THE GUEST is responsible for the own medications. THE AGENCY will take care of medical issues, only if THE GUEST informed about he medical needs and the request has been also approved by THE AGENCY.

15. THE AGENCY and THE GUEST will foment the brotherhood and the friendship among all the tour group in order to create a positive environement during the stay in Peru.

16. In case of claims or dislikes, THE GUEST must review this page or THE CONTRACT in order to encounter the points of the problem. The first instance will be the Tour Conductor of the city where THE GUEST is at that time. The problem must be related to that city.

17. THE AGENCY is not responsible for the lost of personal belongings.

18. The practice of ski, sand board, canoying, jet-ski, water motorcycles, tubulares, are considered high risk practices. Behalf on that, THE AGENCY is not responsible for the accidents suffered by THE GUEST as a result of these practices.

19. THE GUEST aknowledges hat has to be punctual on the indicated places, to start, continue or finish the activites of every day accoding to THE CONTRACT.

 

POLICY OF PRIVACY.

20. The personal information saved on the data base of the agency are confidentials and will not be given to third parties.

21. THE AGENCY reserves the right, and at its sole discretion, to send emails not often, about special sales or campaigns done by THE AGENCY.

22. THE AGENCY will never ask credit card, bank account numbers or similar data. All online transactions are done through PAYPAL payment gateway. See http://www.paypal.com.

23. The personal data like passport number, ID citizen number will be asked only after the confirmation of the reservation (bookings) of the service specified in the CONTRACT, after paying the 50% of the total ammount, as specified in the item 6. of the Terms and Conditions.
" TERMS AND CONDITIONS (...) 6. To pay for the respective services, THE GUEST will pay the 50% of the total ammount as a minimum in order to get success with the reservations (bookings), at the latest twenty (20) days before starting with the service. The remaining 50% will be paid 48 hours before starting the service."

24. THE AGENCY, after receiving the payment, will send an email to THE GUEST, attaching a voucher with the payment details, and a FORM which must be filled up propperly.

25. THE GUEST will have many options to send back the filled up form, fax or like attachment on the contact page of Magicperu.biz. If THE GUEST goes for email, THE AGENCY highly recommend the Digital Signature.

26. Many of the pictures are shown in this website under the license of PROMPERU, the owner. It is forbidden the public distribtion of them.


POLICY OF SECURITY.


27. When THE GUEST browse in the website http://www.magicperu.biz, he must make sure that the security ICON (the yellow lock in the windows O.S.), is shown in all the pages of this site and at all times, including the Intro page. The place where this icon is displayed may vary according to the used browser (Opera, Netscap, FireFox and so on) and its respective version.

28. THE GUEST, specially if interested on the services of THE AGENCY, must verify that the address shown in the bar, starts always with the PREFIX https:// and not just a simple http://. It is important to remind to all users of this site that it is NOT NECESARY to type https:// to acces to the site. Just typing a simple www.magicperu.biz the user will be redirected to the secure site.

29 If THE GUEST notices that there is not any security icon on the window or the address does not start with the prefix https:// but just a simple http://, he must inform about this by email, contact page, etc.to THE AGENCY,who will take care of the situation contacting with the Security provider.

30. In case suspicious fraudulent online transactions related to the THE GUEST and PAYPAL , the claims will be delivered to PAYPAL because THE AGENCY does not operate online transactions directly. THE GUEST could also claim to the bank who issued the respective credit card, if this is the point of the problem. THE AGENCY will help to THE GUEST in case both are engaged in the problem. The sma procedure is applied with transactions trough Moneybookers http://www.moneybookers.co.

 

 

Read reviews on TripAdvisor
MAGICPERU INVESTMENT GROUP P.L.C.
Tax ID: 20554664084.
Doris Delgado Travel Reps. Perú. Tax ID: 20340889348.